-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Oliver Buckie Sent: 23 January 2006 01:52 PM To: otrs@otrs.org Subject: [otrs] Receiving emails via POP3 accounts

I have installed OTRS 2.0.4 on a Windows platform. In our environment, we have an Exchange 2003 server which collects emails from POP3 accounts at an ISP.

In OTRS, I have configured some POP3 accounts via the admin interface (PostMaster POP3 Account). Now I am ready to collect mails (either from the Exchange server or ISP), but I don't know how! I've read that one can manually execute "./bin/PostMasterPOP3.pl" or setup a cron job for "var/cron/postmaster_pop3.dist", but in a Windows environment, I don't know how to do this.

I would really appreciate your feedback - I am totally new to OTRS - please go easy with me ;O)

Hi Oliver , Easiest way would be through the Admin Interface ( POP3 Accounts) , just go enter your POP3 account details. As for the cron jobs , I think you should be able to run it in a batch job (I'm running Linux so not familiar with the win32 ver) :) HTH. Daniel