I'm still on 1.3.2, but I'd be surprised if the config options to control this went away in newer versions... # CustomerPanelOwnSelection # (If this is in use, "just this selection is valid" for the CustomMessage.) $Self->{CustomerPanelOwnSelection} = { # # Queue => Frontend-Name 'Que 1' => 'Que 1', 'Que 2' => 'Que 2' }; -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Franz Ferdinand Esberger Sent: Wednesday, January 18, 2006 10:37 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Customer Queue list i am running into the same issue, thought about creating the dropdown field in customer view as static, i can't think of another possibility now, anybody else ? franzf Jason Loven wrote:

How do I limit what queues a customer can choose from when composing a new ticket?

-Jason

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