Customer and Company buttons
Hello, I was wondering if there is a way to remove the "Customer" and "Company" buttons at the upper navigation bar? I am using OTRS 2.2.4, and we don't really need these two buttons, but I haven't been able to figure out how to remove them. Thank you very much in advance. Best Regards, Martin Mortensen
Martin Mortensen wrote:
I was wondering if there is a way to remove the "Customer" and "Company" buttons at the upper navigation bar? I am using OTRS 2.2.4, and we don't really need these two buttons, but I haven't been able to figure out how to remove them.
Hi Martin, you can hide these modules by uncheking them under SysConfig -> Framework -> Frontend::Admin::ModuleRegistration (AdminCustomerUser, AdminCustomerCompany). There you can also define user groups who have access to these modules. So you could delete the access for the group users to hide the link and prohibit calling the module. And Admins would still be able to administer the customer data. Finally you could grant access to a group for example called customer_admin to choose which agents can call the module without giving them complete admin rights. Regards Alexander Halle -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152 Web: http://www.radprax.de
Hi, That did the job, thank you very much. Best Regards, Martin Mortensen On Mon, 2009-09-21 at 00:37 +0200, Alexander Halle wrote:
Martin Mortensen wrote:
I was wondering if there is a way to remove the "Customer" and "Company" buttons at the upper navigation bar? I am using OTRS 2.2.4, and we don't really need these two buttons, but I haven't been able to figure out how to remove them.
Hi Martin,
you can hide these modules by uncheking them under SysConfig -> Framework -> Frontend::Admin::ModuleRegistration (AdminCustomerUser, AdminCustomerCompany).
There you can also define user groups who have access to these modules. So you could delete the access for the group users to hide the link and prohibit calling the module. And Admins would still be able to administer the customer data. Finally you could grant access to a group for example called customer_admin to choose which agents can call the module without giving them complete admin rights.
Regards
Alexander Halle
-- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152 Web: http://www.radprax.de
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participants (2)
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Alexander Halle -
Martin Mortensen