
Hi! I’m new on this list so Hi everybody. I want to install otrs on a windows platform and now I have some problem. Now i am able to get the index.pl and it is asking for username and password. If I log in with a wrong username it is show that the password is wrong. When I want to log in with the default username and password (root@localhost/root) it doesn’t do anything. It shows the error message: 'CGI Error The specified CGI application misbehaved by not returning a complete set of HTTP headers.' And in the address bar I can see '/index.pl?' no ?session... or something else. So is there someone who successfully implamented otrs on a windows platform? Thank you for your answers. -- Gábor Rell

I would highly recommend that you install it on a Linux server. I am sure this will eliminate 99.9% of your problems -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gábor Rell beltex Sent: Saturday, October 20, 2007 5:27 AM To: otrs@otrs.org Subject: [otrs] iis & otrs? Hi! Im new on this list so Hi everybody. I want to install otrs on a windows platform and now I have some problem. Now i am able to get the index.pl and it is asking for username and password. If I log in with a wrong username it is show that the password is wrong. When I want to log in with the default username and password (root@localhost/root) it doesnt do anything. It shows the error message: 'CGI Error The specified CGI application misbehaved by not returning a complete set of HTTP headers.' And in the address bar I can see '/index.pl?' no ?session... or something else. So is there someone who successfully implamented otrs on a windows platform? Thank you for your answers. -- Gábor Rell

Hello! I read the manual. I installed perl and the db... What shall I install? If I write a wrong name at the login, it is write that it is a wrong username, so perl and the db is working I think. -- Gábor Rell -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Henry Verbeek Sent: Sunday, October 21, 2007 5:21 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] iis & otrs? Hi, Maurice James Ny schreef:
I would highly recommend that you install it on a Linux server. I am sure this will eliminate 99.9% of your problems
You need to read the manual and then install the needed programms. Henry, _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

Hi, Gábor Rell beltex schreef:
I read the manual. I installed perl and the db... What shall I install? If I write a wrong name at the login, it is write that it is a wrong username, so perl and the db is working I think.
Have you enabled CGI, and the rest on the website you are running it on? -- Met vriendelijke groet, Henry Verbeek.

My installation works!! -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Henry Verbeek Sent: Sunday, October 21, 2007 11:21 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] iis & otrs? Hi, Maurice James Ny schreef:
I would highly recommend that you install it on a Linux server. I am sure this will eliminate 99.9% of your problems
You need to read the manual and then install the needed programms. Henry, _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

Hi! Ok please send the new hw to .... I have only MS powered machines and I cannot install linux. So I have to solve the problem on the MS machine. (I can recommend so much things to so much people...) -- Gábor Rell -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Maurice James Ny Sent: Sunday, October 21, 2007 5:02 PM To: 'User questions and discussions about OTRS.org' Subject: RE: [otrs] iis & otrs? I would highly recommend that you install it on a Linux server. I am sure this will eliminate 99.9% of your problems -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gábor Rell beltex Sent: Saturday, October 20, 2007 5:27 AM To: otrs@otrs.org Subject: [otrs] iis & otrs? Hi! I’m new on this list so Hi everybody. I want to install otrs on a windows platform and now I have some problem. Now i am able to get the index.pl and it is asking for username and password. If I log in with a wrong username it is show that the password is wrong. When I want to log in with the default username and password (root@localhost/root) it doesn’t do anything. It shows the error message: 'CGI Error The specified CGI application misbehaved by not returning a complete set of HTTP headers.' And in the address bar I can see '/index.pl?' no ?session... or something else. So is there someone who successfully implamented otrs on a windows platform? Thank you for your answers. -- Gábor Rell _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =ttp://www.otrs.com/

Gábor Rell beltex wrote:
Ok please send the new hw to ....
The new hw? What are you talking about?
I have only MS powered machines and I cannot install linux. So I have to solve the problem on the MS machine. (I can recommend so much things to so much people...)
Do you really do anything -besides- solving problems on MS machines? :) I really suggest you read the docs relating Windows installation [1] but as far I can see it's just a matter of downloading and executing a simple installer. Marius [1] http://doc.otrs.org/2.2/en/html/c267.html#installation-on-windows

Ditch IIS and run Apache.... and if it is IIS 6.0 Win2K3 you'll have a lot of trouble running CGI or pl scripts due to stupid security trick from MS. So you have to use IIS 5.0 compatibility to be able to do so ... BTW, you can install VMServer (free) on any Windooze machine and run a Linux box to solve your OTRS problem..... A. Gábor Rell beltex a écrit:
Hi! Ok please send the new hw to ....
I have only MS powered machines and I cannot install linux. So I have to solve the problem on the MS machine. (I can recommend so much things to so much people...)
-- Gábor Rell
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Maurice James Ny Sent: Sunday, October 21, 2007 5:02 PM To: 'User questions and discussions about OTRS.org' Subject: RE: [otrs] iis & otrs?
I would highly recommend that you install it on a Linux server. I am sure this will eliminate 99.9% of your problems
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gábor Rell beltex Sent: Saturday, October 20, 2007 5:27 AM To: otrs@otrs.org Subject: [otrs] iis & otrs?
Hi!
I’m new on this list so Hi everybody.
I want to install otrs on a windows platform and now I have some problem. Now i am able to get the index.pl and it is asking for username and password. If I log in with a wrong username it is show that the password is wrong. When I want to log in with the default username and password (root@localhost/root) it doesn’t do anything. It shows the error message: 'CGI Error The specified CGI application misbehaved by not returning a complete set of HTTP headers.'
And in the address bar I can see '/index.pl?' no ?session... or something else.
So is there someone who successfully implamented otrs on a windows platform?
Thank you for your answers.
-- Gábor Rell
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =ttp://www.otrs.com/
------------------------------------------------------------------------
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--

Not hard to build a Linux box at all -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Adriano Amaral Sent: Monday, October 22, 2007 8:20 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] iis & otrs? Ditch IIS and run Apache.... and if it is IIS 6.0 Win2K3 you'll have a lot of trouble running CGI or pl scripts due to stupid security trick from MS. So you have to use IIS 5.0 compatibility to be able to do so ... BTW, you can install VMServer (free) on any Windooze machine and run a Linux box to solve your OTRS problem..... A. Gábor Rell beltex a écrit:
Hi! Ok please send the new hw to ....
I have only MS powered machines and I cannot install linux. So I have to solve the problem on the MS machine. (I can recommend so much things to so much people...)
-- Gábor Rell
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Maurice James Ny Sent: Sunday, October 21, 2007 5:02 PM To: 'User questions and discussions about OTRS.org' Subject: RE: [otrs] iis & otrs?
I would highly recommend that you install it on a Linux server. I am sure this will eliminate 99.9% of your problems
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gábor Rell beltex Sent: Saturday, October 20, 2007 5:27 AM To: otrs@otrs.org Subject: [otrs] iis & otrs?
Hi!
Im new on this list so Hi everybody.
I want to install otrs on a windows platform and now I have some problem. Now i am able to get the index.pl and it is asking for username and password. If I log in with a wrong username it is show that the password is wrong. When I want to log in with the default username and password (root@localhost/root) it doesnt do anything. It shows the error message: 'CGI Error The specified CGI application misbehaved by not returning a complete set of HTTP headers.'
And in the address bar I can see '/index.pl?' no ?session... or something else.
So is there someone who successfully implamented otrs on a windows platform?
Thank you for your answers.
-- Gábor Rell
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =ttp://www.otrs.com/
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-- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
participants (5)
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Adriano Amaral
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Gábor Rell beltex
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Henry Verbeek
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Marius Flage
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Maurice James Ny