Petar Kazakov schrieb:

Hi guys,

Did someone tried to make those 4 types of notifications (New ticket, Follow up, ticket lock timeout and Moved ticket) per each queue.

Not just for all queues together or just those selected as “My Queues”, but really for each individual queue.

Or is there such feature for next versions of the OTRS?

Thanks in advance,

Peter

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Sorry, I did not really get the point of the question, can you reform your qestion? Do you mean the System wide notifications on the Agents? --Shawn