OTRS, In the Admin-Area, I select System Log is shows no information. It is blank. I am trying to troubleshooting the sendmail feature. I am not receiving the mail from OTRS. The message shows up in OTRS but not in the inbox of my mail account. "This is what appears when I click System Log" It shows column headers. [ System Log ] Time Priority Facility Message MAIL SETUP I have tried Admin, SysConfig, Framework(324)/Show,Core::Sendmail, SendmailModule: Sendmail SendmailModule::CMD: /usr/sbin/sendmail -i -f SendmailModule::Host: mail.example.com SendmailModule::Port: 25 SendmailModule::AuthUser: username SendmailModule::AuthPassword: password The message shows up in OTRS but not in mail account. If I choose SMTP for the SendmailModule:, I get an error message. So I change it back to Sendmail. I also tried going added the Sendmail module to the sendmail.pm file. Here what I added: # SendmailModule $Self->{"SendmailModule"} = "Kernel::System::Email::SMTP"; $Self->{"SendmailModule::Host"} = "mail.example.com"; $Self->{"SendmailModule::AuthUser"} = "username"; $Self->{"SendmailModule::AuthPassword"} = "password"; $Self->{'SendmailModule::Port'} = '25'; NO LUCK! Regards, Ram --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/