Put ticket Print link in QueueView?
I would like to put a print link in Queueview, so that I don't have to first zoom in to a ticket in order to print it. How can this be done? -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com
Am So, den 02.05.2004 schrieb Wes Plate um 19:07: Hi,
I would like to put a print link in Queueview, so that I don't have to first zoom in to a ticket in order to print it. How can this be done?
By editing the DTL files. If you use the default theme, open the files
~otrs/Kernel/Output/HTML/Standard/TicketViewLite.dtl and TicketView.dtl
and add the following line to the list of links:
$Text{"Print"}</a> -
--
Daniel Seifert
On 5/2/04 10:19 AM, "Daniel Seifert" wrote:
By editing the DTL files. If you use the default theme, open the files ~otrs/Kernel/Output/HTML/Standard/TicketViewLite.dtl and TicketView.dtl and add the following line to the list of links:
Thanks, I'll give it a go! -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com
I would like to put a print link in Queueview, so that I don't have to first zoom in to a ticket in order to print it. How can this be done?
By editing the DTL files. If you use the default theme, open the files ~otrs/Kernel/Output/HTML/Standard/TicketViewLite.dtl and TicketView.dtl and add the following line to the list of links:
Thanks, I'll give it a go!
This doesn't work in OTRS 1.3.x. How can I add the Print link to the tickets in QueueView in 1.3.x? Thanks. -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com
I would like to put a print link in Queueview, so that I don't have to first zoom in to a ticket in order to print it. How can this be done?
By editing the DTL files. If you use the default theme, open the files ~otrs/Kernel/Output/HTML/Standard/TicketViewLite.dtl and TicketView.dtl and add the following line to the list of links:
This doesn't seem to work now in 2.1.2, I am looking at the DTL files and my print code is still there but I don't see the print link. Where can I make the change in 2.1.2 so that I have the Print link in QueueView and AgentTicktMailbox views? -- Wes Plate Automatic Duck, Inc. http://www.automaticduck.com
participants (2)
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Daniel Seifert -
Wes Plate