Compliance problem OTRS with fedora core8 + Perl> 5.8.8.25

Hi, I encountered a following problem : I'm using Fedora core 8 with perl 5.8.8.32 and at the first login just after the install the index.pl crash displaying "Internal Server error". The error log of httpd indicates the following message : "Attempt to free unreferenced scalar: SV 0xbcd788dc, Perl interpreter: 0xbc365e98 at /opt/otrs//Kernel/System/Config.pm line 1325." Searching on the net, I encountered the description of the same crash here after : ----------------------------------------------------------------------------- This happened with OTRS 2.2.3 and 2.2.4, usign Fedora Core 7 and Core 8. The problem occurred after upgrading perl packages (as i said, this happens with perl 5.8.8-25 (at least)) with Fedora Core 7, then i upgraded to Fedora Core 8 (i was thinking that could be a problem related with the OS), but OTRS crashed with that OS too (Fedora 8, of course, has new perl packages by default). Then i changed to CentOS 5 (which uses older perl versions) and everything runned fine. After this, i made some tests in other machine with Fedora Core 7 with a fresh installation of OTRS::ITSM 1.0.4, and everything was fine until perl upgrade was made. Then i realized that the problem was related with the new perl package. Actually, searching over the internet, i found this https://bugzilla.altlinux.org/show_bug.cgi?id=13366 (it's greek, but you can see that it reports the same crash than me, less than a week ago, when the perl packages was released). I already reported this bug to the otrs bugzilla (right now otrs domain seems to be down, but i'll send you the bug id). --------------------------------------------------------------------------------------- Best regards Denis

В сообщении от Tuesday 11 December 2007 21:12:14 Denis Julien написал(а):
that the problem was related with the new perl package. Actually, searching over the internet, i found this https://bugzilla.altlinux.org/show_bug.cgi?id=13366 (it's greek, but you can see that it reports the same crash than me, less than a week ago, when the perl packages was released).
Heh ;))))) It's not greek. It's russian. Altlinux is a russian company, makes an own linux distros, supports a sisyphus repository and makes a lot of works with upstreams. http://www.altlinux.org/ I really have troubles with otrs 2.2.4 on latest perl 5.8.8 perl-5.8.8-alt14.i686 is working with otrs-2.1.3 perl-5.8.8-alt5.i686 is working with otrs-2.2.4 I has no clear answer about it. altlinux has a perl-5.8.8-alt16 now in "unstable" repository http://www.sisyphus.ru/srpm/Sisyphus/perl/changelog (i am not test it) you can write in english to altlinux bugzilla with confirmation of this trouble (need to register) Mike
participants (2)
-
Denis Julien
-
Mike Lykov