Hi, Before I go report this as a bug, does anyone else experience problems when using the euro sign in a reply? I'm getting: Software error: Wide character in syswrite at /usr/share/perl/5.8/Net/Cmd.pm line 430. This shows up in the error_log too: [Thu Sep 23 15:42:19 2004] index.pl: Wide character in syswrite at /usr/share/perl/5.8/Net/Cmd.pm line 430. In 1.2.3, this lead to a Premature end of script headers, but in 1.3.1 i think the error reporting changed. Could someone give me a hint? I'm using UTF-8 :) Thanks! Regards, Gerben
Gerben Meijer schrieb:
Before I go report this as a bug, does anyone else experience problems when using the euro sign in a reply?
Works like a charm for me. Alas, I have no need for utf-8 and am using iso-8859-1 both in OTRS and the DB backend, which is a MySQL. Everything on Deb testing. Win32 works too, same config.
Could someone give me a hint? I'm using UTF-8 :)
What are your settings? Which DB backend do you use? Which browser? Which language? With kind regards, Robert Kehl
On 25/9/04 9:26 am, Robert Kehl
Gerben Meijer schrieb:
Before I go report this as a bug, does anyone else experience problems when using the euro sign in a reply?
Works like a charm for me. Alas, I have no need for utf-8 and am using iso-8859-1 both in OTRS and the DB backend, which is a MySQL. Everything on Deb testing. Win32 works too, same config.
Could someone give me a hint? I'm using UTF-8 :)
What are your settings? Which DB backend do you use? Which browser? Which language?
Which version of mysql might be important too. I don't think it was capable of supporting UTF-8 until 4.something. Cheers, Chris
On 25-09-2004 at 10:26, Robert Kehl wrote:
Before I go report this as a bug, does anyone else experience problems when using the euro sign in a reply?
Works like a charm for me. Alas, I have no need for utf-8 and am using iso-8859-1 both in OTRS and the DB backend, which is a MySQL. Everything on Deb testing. Win32 works too, same config.
Are you sure? ISO-8859-1 doesn't include the euro sign for sure, so your messages may be displayed wrongly on other platforms. You should switch to ISO-8859-15 (ISO Latin 9) or Unicode instead. - Alessandro
Hi Gerben, Gerben Meijer wrote:
Before I go report this as a bug, does anyone else experience problems when using the euro sign in a reply?
I'm getting:
Software error:
Wide character in syswrite at /usr/share/perl/5.8/Net/Cmd.pm line 430.
This shows up in the error_log too: [Thu Sep 23 15:42:19 2004] index.pl: Wide character in syswrite at /usr/share/perl/5.8/Net/Cmd.pm line 430.
I'm not sure, but I think this is becasue syslog can't log in utf-8. So OTRS 1.3 comes with an extra option: [Kernel/Config.pm] # param for LogModule Kernel::System::Log::SysLog # (if syslog can't work with utf-8, force the log # charset with this option, on other chars will be # replaces with ?) $Self->{'LogModule::SysLog::Charset'} = 'iso-8859-15'; [...] Then it should work. Martin Edenhofer
participants (5)
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Alessandro Ranellucci -
Chris Ridd -
Gerben Meijer -
Martin Edenhofer -
Robert Kehl