Re: [otrs] Illegal division by zero at ../..//Kernel/System/Ticket.pm line 1720.

I think I have traced the root of this problem. It may be permissions having to do with the ../Kernel/Config/Files/ZZ* files. Last action I did before getting this error was to change the storage option for attachments to FS. I did get an error indicating that it was not able to save this element and then the mentioned issue pops up. The only way I have been able to get the system backup is to replace the ZZ* files from a backup. I have attempted to set the permissions correctly using setpermisions and everything else is modifiable and saves with out error. If it is not permisions maybe an element in the ZZ* Mikola (Mik) Rose PowerSoft Development Corp. CIO, Information Technology / Support Services Customer Service: 1 (250) 642-0199 Sales Dep.: 1 (888) 833-7697 Support Dep.: 1 (250) 642-0295 www.power-soft.com
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Mik Rose