Hi! Here are some more questions: * Where do I have to register new *.dtl files to be displayed? * How can I url-encode content (Article::Subject, Article::Text), to be used in a link? * Is there somewhere an explanation for *.dtl files (syntax, methods, ...)? Excuse me, if those things have been answered before, but I didn't find anything. Bye, Andreas -----Ursprüngliche Nachricht----- Von: Hochsteger Andreas /INFO-MA [mailto:Andreas.Hochsteger@oeamtc.at] Gesendet: Freitag, 02. Mai 2003 16:17 An: otrs@otrs.org Betreff: [otrs] How to extend OTRS? Hi! I'd like to work on Bug 128 (Integration with Bugzilla, http://bugs.otrs.org/show_bug.cgi?id=128) and would need some guidance, on how to get started with extending OTRS. Here are my questions: What do I have to take care of, if I want to ... * extend the DB schema? - Which files are involved? - How should I do it (manually vs. install/update script)? * add new features to the web frontend - Which files are involved? - What has to be done to support theming/styles? * want to make things configurable? - Which config files are meant for which config data? - How do I access them? - How do I make them configurable via the admin interface? Is there somewhere a developer howto? Thanks, Andreas Hochsteger _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs