Link already exists between these two objects in opposite direction Error while running DBUpdate-to-2.3.pl

18 Nov
2008
18 Nov
'08
7:25 a.m.
Hi, I'm trying to upgrade our OTRS 2.2.6 to the latest 2.3.3. When I ran the DBUpdate-to-2.3.pl script in the UPGRADING instructions, I got the following error: ERROR: OTRS-DBUpdate-to-2.3-10 Perl: 5.8.8 OS: linux Time: Mon Nov 17 23:06:49 2008 Message: Link already exists between these two objects in opposite direction! Traceback (11006): Module: main::LinkAdd (v1.20) Line: 527 Module: main::MigrateLinkObject (v1.20) Line: 389 Module: ./DBUpdate-to-2.3.pl (v1.20) Line: 100 What does this mean? How do I fix this? Can it be ignored? Any help would be appreciated. -Chris
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Chris Williams