Greetings, This message has been automatically generated in response to the creation of a trouble ticket regarding: "RE: [otrs] How to run periodic mail collection ?", a summary of which appears below. There is no need to reply to this message right now. Your ticket has been assigned an ID of [PCASI #25]. Please include the string: [PCASI #25] in the subject line of all future correspondence about this issue. To do so, you may reply to this message. Thank you, ------------------------------------------------------------------------- Another option is to use Scheduled Tasks (I assume it's there under Windows XP) to run PostMasterPOP3.pl every ten minutes. That's what I've got set up on my OTRS server running on Win2K Pro, and I have yet to have any problems with that. -- Chris Salter Software Engineer ZANTAZ, Inc. -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Tyler Hepworth Sent: December 7, 2004 10:36 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] How to run periodic mail collection ? On Tue, 7 Dec 2004 13:50:40 +0100, Bertrand GAUTHIER wrote:

Hello,

I'm testing OTRS under Windows XP Pro and first of all, I want to congratulate all the OTRS team for the job !! I'm testing different Open Source ticket systems for a french university in Paris...

I have followed the doc section named "Filtering/dispatching by OTRS/PostMaster modules" in order to dispatch incoming mails in my different queues. And that works pretty fine. But : how can I make these mail receptions periodic ?

Thanx for any idea / answer.

All mail collection is controlled by cron jobs. You need to read the section about cron jobs under windows using CRONw. The default cron for collecting mail runs every ten minutes. Hth, Tyler Hepworth _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/