OTRS beta6 agent UI: columns gone?

Hi,
What happened to the agent screens in beta6, like dashboard and admin?
I see nothing listed side-by-side anymore (only one columns) and the
screens look worse (and more inefficient to use) than before.
Is this intentionally or is it a bug?
Thanks,
--
-- Jos Vos

Hi Jos,
More people reported this, see for instance:
http://bugs.otrs.org/show_bug.cgi?id=6169
and the comments in:
http://otrs.org/news/2010/otrs_3-0-beta6/
But the column issue should really be gone if you rebuild the
sysconfig and/or refresh the browser cache.
--
Mike
On Wed, Oct 27, 2010 at 9:29 PM, Jos Vos
Hi,
What happened to the agent screens in beta6, like dashboard and admin? I see nothing listed side-by-side anymore (only one columns) and the screens look worse (and more inefficient to use) than before.
Is this intentionally or is it a bug?
Thanks,
-- -- Jos Vos
-- X/OS Experts in Open Systems BV | Phone: +31 20 6938364 -- Amsterdam, The Netherlands | Fax: +31 20 6948204 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Hi, On Thu, Oct 28, 2010 at 04:28:35PM +0200, Michiel Beijen wrote:
More people reported this, see for instance: http://bugs.otrs.org/show_bug.cgi?id=6169 and the comments in: http://otrs.org/news/2010/otrs_3-0-beta6/
But the column issue should really be gone if you rebuild the sysconfig and/or refresh the browser cache.
Clearing the cache didn't seem to help, then I tried to select
SysConfig, which didn't seem to react, then it looked like I
couldn't select *any* option anymore, but after that it magically
worked again as before.
To be honest, I still don't know what exactly has solved it...
Thx,
--
-- Jos Vos

Hi, I had the same issue but I confirm that : - clearing the browser cache - running $OTRS_HOME/bin/otrs.RebuildConfig.pl solved it. Ionel On 10/28/2010 05:33 PM, Jos Vos wrote:
Hi,
On Thu, Oct 28, 2010 at 04:28:35PM +0200, Michiel Beijen wrote:
More people reported this, see for instance: http://bugs.otrs.org/show_bug.cgi?id=6169 and the comments in: http://otrs.org/news/2010/otrs_3-0-beta6/
But the column issue should really be gone if you rebuild the sysconfig and/or refresh the browser cache. Clearing the cache didn't seem to help, then I tried to select SysConfig, which didn't seem to react, then it looked like I couldn't select *any* option anymore, but after that it magically worked again as before.
To be honest, I still don't know what exactly has solved it...
Thx,
-- Ionel GARDAIS IT Team manager
participants (3)
-
Ionel GARDAIS
-
Jos Vos
-
Michiel Beijen