In sysconfig there are some settings where you can show buttons based on group membership. That shouldn't be the default so I wonder if you changed something, or created a custom group? -Andy Lubel -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerhard Weber Sent: Thursday, July 26, 2007 10:50 AM To: otrs@otrs.org Subject: [otrs] Admin-Area for agents not in admin group Hi, I noticed that an agent who is not in the admin group gets the complete Admin-Area block when clicking on Company (Action=AdminCustomerCompany) or Customer (Action=AdminCustomerUser). The Admin-Area includes all the admin links for "Users & Groups & Roles", "Queue & Responses", "System" and "Misc". The agent is only in the user group with all rights (ro, move_into, create, owner, priority, rw). The agent is not allowed to actally perform any of the Actions in the Admin-Area ("No Permission to use this frontend module!"), but the links are there. Is this a bug? Or a feature? Can I get rid of this by some Config option or else? Thanks, gerhard _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =http://www.otrs.com/