How to setup "Watched Tickets" icon?
On the DEMO of OTRS (http://demo.otrs.org/otrs/index.pl) the icon "Watched Tickets" is on the screen. I find it very useful. On my test bed of OTRS 2.2.1 this icon is not present. My question is : is any possibility to add this function? Thanks!
Agim Cami wrote:
On the DEMO of OTRS (http://demo.otrs.org/otrs/index.pl) the icon "Watched Tickets" is on the screen. I find it very useful. On my test bed of OTRS 2.2.1 this icon is not present. My question is : is any possibility to add this function? Thanks!
See the documentation, section 9.2 'Ticket watching'
Go into your Sysconfig from the Admin and do a search for "Watched". Its also in the Admin Manual. -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Agim Cami Sent: Thursday, July 26, 2007 5:21 AM To: otrs@otrs.org Subject: [otrs] How to setup "Watched Tickets" icon? On the DEMO of OTRS (http://demo.otrs.org/otrs/index.pl) the icon "Watched Tickets" is on the screen. I find it very useful. On my test bed of OTRS 2.2.1 this icon is not present. My question is : is any possibility to add this function? Thanks! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
participants (3)
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Agim Cami -
Nils Breunese (Lemonbit) -
Shue, Daniel G.