Hi, Am Mit, den 23.06.2004 schrieb Qais Alamri um 14:43:

Dear Sir:

actualy we are testing otrs system in our bank. we can now sending email to our employees but we cannot recieve any thing from them, we tried many time to send emails to our system but no thing recieved in our system.But i want to add that our administrator is idintfy by his e-mail account in hotmail or lotus not . so every e-mail sending from the employee to our system its going directly to his e-mail account and they are not coming to our system. Please reply to us as soon as possible. pls. give more information about your configuration. Which OS, Mailserver. How you try to feed mails into OTRS and so on.

Regards Wolfgang