FAQ - customer users must login again to view FAQ articles
When I create FAQ articles in state 'Public (all)' they all get visible to customer users in the 'FAQ Overview' page. But when a customer user clicks an article he is asked to login again in order to read it. That shouldn't be necessary, can anybody tell me how to avoid that? Thanks Stig Rasmussen
On Friday, May 28, 2004 12:21 PM
Stig Graasbøl Rasmussen
When I create FAQ articles in state 'Public (all)' they all get visible to customer users in the 'FAQ Overview' page. But when a customer user clicks an article he is asked to login again in order to read it. That shouldn't be necessary, can anybody tell me how to avoid that?
What does happen if the customer does not authenticate? regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
participants (2)
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Robert Kehl -
Stig Graasbøl Rasmussen