Problem migrating from mod_perl 1.99_12 to 1.99_14

Hello all, I tried today to upgrade from 1.99_12 to 1.99_14 and I have two problems: - envir. var GATEWAY_INTERFACE was removed (see comment in changelog why), this I solved; - something is broken with session IDs, after login I get redirected to the start page ad infinitum (the browser tries for some time and after that says 'Too many redirections...') which I don't know how to solve. Anyone has any hints or uses 1.99_14 with success? Regards, Iustin Pop ########################################### The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Orange Romania SA is neither liable for the proper, complete transmission of the information contained in this communication nor any delay in its receipt. ###########################################

Hi Iustin, On Wed, Jul 07, 2004 at 11:20:24AM +0300, Iustin Pop wrote:
I tried today to upgrade from 1.99_12 to 1.99_14 and I have two problems: - envir. var GATEWAY_INTERFACE was removed (see comment in changelog why), this I solved; - something is broken with session IDs, after login I get redirected to the start page ad infinitum (the browser tries for some time and after that says 'Too many redirections...') which I don't know how to solve.
Try to replace GATEWAY_INTERFACE with $ENV{MOD_PERL} =~ /mod_perl/ or die "MOD_PERL not used!"; In scripts/apache2-perl-startup.pl
Anyone has any hints or uses 1.99_14 with success?
I use 1.99_12_20040302.
Regards, Iustin Pop
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!

On Wednesday, July 07, 2004 1:39 PM
Martin Edenhofer
On Wed, Jul 07, 2004 at 11:20:24AM +0300, Iustin Pop wrote:
I tried today to upgrade from 1.99_12 to 1.99_14 - something is broken with session IDs, after login I get redirected to the start page ad infinitum (the browser tries for some time and after that says 'Too many redirections...') which I don't know how to solve. Anyone has any hints or uses 1.99_14 with success?
I use 1.99_12_20040302.
I'm experiencing the exact problem, but with mod_perl/1.99_12 (on testing-Deb). It seems asession is created, but never used, instead, new sessions are created. In my case the loop stops at the 100st session opened, finally allowing me to login with that very last session. Work isn't possible at all, though. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388

On Wed, 2004-07-07 at 14:52, Robert Kehl wrote:
On Wednesday, July 07, 2004 1:39 PM Martin Edenhofer
wrote: On Wed, Jul 07, 2004 at 11:20:24AM +0300, Iustin Pop wrote:
I tried today to upgrade from 1.99_12 to 1.99_14 - something is broken with session IDs, after login I get redirected to the start page ad infinitum (the browser tries for some time and after that says 'Too many redirections...') which I don't know how to solve. Anyone has any hints or uses 1.99_14 with success?
I use 1.99_12_20040302.
I'm experiencing the exact problem, but with mod_perl/1.99_12 (on testing-Deb). It seems asession is created, but never used, instead, new sessions are created. In my case the loop stops at the 100st session opened, finally allowing me to login with that very last session. Work isn't possible at all, though. Interesting... I'm using 1.99_12 from Debian unstable with no problems... but 1.99_14 behaves exactly like that. I tried also switching from IPC-based sessions to FS-bases ones with no results.
For now I've downgraded to _12. Regards, Iustin Pop ########################################### The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Orange Romania SA is neither liable for the proper, complete transmission of the information contained in this communication nor any delay in its receipt. ###########################################

On 7-07-2004 at 17:00, Iustin Pop wrote:
I tried also switching from IPC-based sessions to FS-bases ones with no results.
I didn't know that it is possible to switch to FS-based sessions. How do I do that? Is there any documentation? In general, does this affect OTRS performance? I've been recently experiencing great slowlyness, and I believe that this is caused by the increasing size of article storage (site configuration hasn't changed). Waiting for more RAM I switched off mod_perl to have OTRS run a little faster (!). - Alessandro
participants (4)
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Alessandro Ranellucci
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Iustin Pop
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Martin Edenhofer
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Robert Kehl