Check the fairly recent other postings on this list. There's a thread 'CSV Export' (http://www.mail-archive.com/otrs@otrs.org/msg07580.html). I'm currently developing a stand-alone script which does just that. hth, Edgar Meij On 6/27/05, Des Quinn wrote:

crystal reports can do this for you but you would still have to make up the reports. Also it is not open source software but it is fairly wasy to use.

regards

"ranjinder nijjar" wrote in message news:BAY101-F21587C3DAC8D6D2FD6290DD7EE0@phx.gbl...

...

Funny enough I'm looking for the exact same thing, please mail me when you have found out how to do this, and i will do the same for you

Cheers

Ranjinder Nijjar (IT Technician)

...

From: "Braun Brelin" Reply-To: "User questions and discussions about OTRS.org" To: otrs@otrs.org Subject: [otrs] Report generator for OTRS? Date: Mon, 27 Jun 2005 15:57:01 +0100 (BST)

Hello,

I'm looking for a good reporting tool for OTRS. Basically, I'd like to take ticket data from the otrs MYSQL database and present nice reports and/or graphs.

Any ideas?

Thanks,

Braun Brelin

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/

-- 'An approximate answer to the right question is worth a great deal more than a precise answer to the wrong question'