Hi, I Installed OTRS 1.3.2 from RPM and TAR.GZ with Apache2 An in the logs i have this error: [root@empresa root]# cat /var/log/httpd/error_log |grep otrs|head [Sat Nov 27 18:33:06 2004] [error] [client 10.10.10.129] client denied by server configuration: /var/www/intranet/otrs [Sat Nov 27 18:33:06 2004] [error] [client 10.10.10.129] client denied by server configuration: /opt/otrs/bin/cgi-bin/index.pl The Permision: [root@proinfo root]# ll -h /opt/ total 4,0K drwxr-xr-x 7 otrs otrs 4,0K nov 27 21:32 otrs/ [root@proinfo root]# ll -h /opt/otrs/ total 156K drwxr-xr-x 3 root root 4,0K nov 27 21:32 bin/ -rw-r--r-- 1 root root 54K oct 18 07:16 CHANGES -rw-r--r-- 1 root root 18K oct 18 07:16 COPYING -rw-r--r-- 1 root root 1,7K oct 18 07:16 CREDITS drwxr-xr-x 3 root root 4,0K nov 27 21:32 doc/ -rw-r--r-- 1 root root 5,4K oct 18 07:16 INSTALL -rw-r--r-- 1 root root 1,2K oct 18 07:16 INSTALL.RedHat -rw-r--r-- 1 root root 1,2K oct 18 07:16 INSTALL.SuSE drwxr-xr-x 8 root root 4,0K nov 27 21:32 Kernel/ -rw-r--r-- 1 root root 7,8K oct 18 07:16 README -rw-r--r-- 1 root root 987 oct 18 07:16 README.application-module -rw-r--r-- 1 root root 3,0K oct 18 07:16 README.database -rw-r--r-- 1 root root 2,6K oct 18 07:16 README.dtl -rw-r--r-- 1 root root 3,7K oct 18 07:16 README.webserver -rw-r--r-- 1 root root 105 oct 18 07:16 RELEASE drwxr-xr-x 6 root root 4,0K nov 27 21:32 scripts/ -rw-r--r-- 1 root root 2,7K oct 18 07:16 TODO -rw-r--r-- 1 root root 1,5K oct 18 07:16 UPGRADING drwxr-xr-x 10 otrs apache 4,0K nov 27 21:32 var/ (I used bin/SetPermissions.sh /opt/otrs otrs apache otrs apache) Any idea??? Gustavo Azambuja