Hi Jamie Try: sysconfig Core::Postmaster -> PostmasterAutoHTML2Text: No regards, Bruno -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jamie Spence Sent: Monday, June 02, 2008 1:32 PM To: User questions and discussions about OTRS.org Subject: [otrs] HTML Conversion to text Is there any option to maintain html mail formatting so that tables and stuff work/display ok? Any ideas appreciated. Thanks, Jamie -- ==================== Jamie Spence Mobile: ++91 98 45611185 Flat 4023, Sobha Jasmine Outer Ring Road, Bellandur Bangalore, India 560 103