Please explain: Your OTRS version. Your database Your OS What you're trying to accomplish (assuming that you're going to repeat your statements, then tell us why you want to do this.) What you tried (appropriate snippets of code or Config.pm might be helpful). What happens (full error messages) What you expect to happen If you're using an external backend, that's helpful, knowledge, too. What you searched for on the Internet to assist your goal before you posted might be helpful (An array of responses from people on the list with you responding "I tried that and it didn't work" isn't necessarily going to be useful to solve your problem). Also, please attempt to use proper (English) sentence structure. Start sentences with capital letters. End sentences with punctuation. Spell out (properly?) full words. On Thu, May 29, 2014 at 9:42 AM, piyush mishra wrote:

can u tell me where pass the value in db for login field,in script

On Thu, May 29, 2014 at 6:47 PM, Gerald Young wrote:

...

customer_user is the login field. you can't disable it.

On Thu, May 29, 2014 at 9:00 AM, piyush mishra wrote:

...

hiii

how we disable username field(db field is login) in customer_user form in otrs system.

when i disable it file /otrs/Kernel/Config/Default.pm

then submit the customer_user form without fill username field.not created customer user,and shown needed login! plz anybody help me.

Thanks

Piyush Mishra

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