Hi all I want to disable the module that lets you assign a group to a user. I managed to hide the "Users <-> Groups" menu link through SysConfig, but the module is still active if I type directly its url: http://host/otrs/index.pl?Action=AdminUserGroup. I saw in the demo system at otrs.com a module that has been disabled and when I went to its page it shows this message in red "Sorry, feature not active!". How can I do the same thing with AdminUserGroup? Thanks _________________________________________________________________ More than messages–check out the rest of the Windows Live™. http://www.microsoft.com/windows/windowslive/
Hi there,
Go to sysconfig and do a search for AdminUserGroup, the only entry will be
Frontend::Admin::ModuleRegistration
Click on it and look again for AdminUserGroup, you'll se an entry called
Frontend::Module###AdminUserGroup:
ucheck it and that's it!
Greetings,
Leonardo Certuche
301 284 6250
460 0727 ext 5559
leonardo.certuche@itcon-ltda.com
www.itcon-ltda.com
Cra 31 # 54-10 TECNOSOFT
Medellín, Colombia
2009/7/15 Mohamed-Amine Kadimi
Hi all
I want to disable the module that lets you assign a group to a user. I managed to hide the "Users <-> Groups" menu link through SysConfig, but the module is still active if I type directly its url: http://host/otrs/index.pl?Action=AdminUserGroup.
I saw in the demo system at otrs.com a module that has been disabled and when I went to its page it shows this message in red "Sorry, feature not active!". How can I do the same thing with AdminUserGroup?
Thanks
_________________________________________________________________ More than messages–check out the rest of the Windows Live™. http://www.microsoft.com/windows/windowslive/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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Hi Thank you for your reply; I already unchecked the entry you said, but now I have a weird thing... when I go to SysConfig, the entry is checked and whenever I uncheck it and confirm, it is checked again when I reload the page. Also, the entry has no group, no title, and no description and I can't assign it a new group. And FYI, the link "Users <-> Groups" is hidden but the page "index.pl?Action=AdminUserGroup" can be opened and I still can assign groups to users. ________________________________
From: leonardo.certuche@itcon-ltda.com Date: Wed, 15 Jul 2009 11:04:48 -0500 To: otrs@otrs.org Subject: Re: [otrs] How can I disable a module?
Hi there,
Go to sysconfig and do a search for AdminUserGroup, the only entry will be Frontend::Admin::ModuleRegistration Click on it and look again for AdminUserGroup, you'll se an entry called Frontend::Module###AdminUserGroup:
ucheck it and that's it!
Greetings,
Leonardo Certuche 301 284 6250 460 0727 ext 5559 leonardo.certuche@itcon-ltda.com
www.itcon-ltda.com Cra 31 # 54-10 TECNOSOFT Medellín, Colombia
2009/7/15 Mohamed-Amine Kadimi>
Hi all
I want to disable the module that lets you assign a group to a user. I managed to hide the "Users <-> Groups" menu link through SysConfig, but the module is still active if I type directly its url: http://host/otrs/index.pl?Action=AdminUserGroup.
I saw in the demo system at otrs.com a module that has been disabled and when I went to its page it shows this message in red "Sorry, feature not active!". How can I do the same thing with AdminUserGroup?
Thanks
_________________________________________________________________
More than messages–check out the rest of the Windows Live™.
http://www.microsoft.com/windows/windowslive/
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did you click on the update button on the bottom of the screen? that way
your change is saved ;)
Leonardo Certuche
On Wed, Jul 15, 2009 at 5:22 PM, Mohamed-Amine Kadimi wrote: Hi Thank you for your reply; I already unchecked the entry you said, but now I
have a weird thing... when I go to SysConfig, the entry is checked and
whenever I uncheck it and confirm, it is checked again when I reload the
page. Also, the entry has no group, no title, and no description and I can't
assign it a new group. And FYI, the link "Users <-> Groups" is hidden but
the page "index.pl?Action=AdminUserGroup" can be opened and I still can
assign groups to users. ________________________________ From: leonardo.certuche@itcon-ltda.com
Date: Wed, 15 Jul 2009 11:04:48 -0500
To: otrs@otrs.org
Subject: Re: [otrs] How can I disable a module? Hi there, Go to sysconfig and do a search for AdminUserGroup, the only entry will
be Frontend::Admin::ModuleRegistration
Click on it and look again for AdminUserGroup, you'll se an entry called
Frontend::Module###AdminUserGroup: ucheck it and that's it! Greetings, Leonardo Certuche
301 284 6250
460 0727 ext 5559
leonardo.certuche@itcon-ltda.com www.itcon-ltda.com
Cra 31 # 54-10 TECNOSOFT
Medellín, Colombia 2009/7/15 Mohamed-Amine Kadimi> Hi all I want to disable the module that lets you assign a group to a user. I
managed to hide the "Users <-> Groups" menu link through SysConfig, but the
module is still active if I type directly its url:
http://host/otrs/index.pl?Action=AdminUserGroup. I saw in the demo system at otrs.com a module that has been disabled and
when I went to its page it shows this message in red "Sorry, feature not
active!". How can I do the same thing with AdminUserGroup? Thanks _________________________________________________________________ More than messages–check out the rest of the Windows Live™. http://www.microsoft.com/windows/windowslive/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! _________________________________________________________________
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Yes of course, but it seems like my actions are not considered by otrs. The entry is still checked and also when I click the little pencil to reset the settings nothing occurs. ________________________________
From: leonardo.certuche@itcon-ltda.com Date: Wed, 15 Jul 2009 17:26:43 +0100 To: otrs@otrs.org Subject: Re: [otrs] How can I disable a module?
did you click on the update button on the bottom of the screen? that way your change is saved ;)
Leonardo Certuche
On Wed, Jul 15, 2009 at 5:22 PM, Mohamed-Amine Kadimi> wrote:
Hi
Thank you for your reply; I already unchecked the entry you said, but now I have a weird thing... when I go to SysConfig, the entry is checked and whenever I uncheck it and confirm, it is checked again when I reload the page. Also, the entry has no group, no title, and no description and I can't assign it a new group. And FYI, the link "Users <-> Groups" is hidden but the page "index.pl?Action=AdminUserGroup" can be opened and I still can assign groups to users.
________________________________
From: leonardo.certuche@itcon-ltda.com
Date: Wed, 15 Jul 2009 11:04:48 -0500
To: otrs@otrs.org
Subject: Re: [otrs] How can I disable a module?
Hi there,
Go to sysconfig and do a search for AdminUserGroup, the only entry will be Frontend::Admin::ModuleRegistration
Click on it and look again for AdminUserGroup, you'll se an entry called Frontend::Module###AdminUserGroup:
ucheck it and that's it!
Greetings,
Leonardo Certuche
301 284 6250
460 0727 ext 5559
leonardo.certuche@itcon-ltda.com
www.itcon-ltda.com
Cra 31 # 54-10 TECNOSOFT
Medellín, Colombia
2009/7/15 Mohamed-Amine Kadimi>
Hi all
I want to disable the module that lets you assign a group to a user. I managed to hide the "Users <-> Groups" menu link through SysConfig, but the module is still active if I type directly its url: http://host/otrs/index.pl?Action=AdminUserGroup.
I saw in the demo system at otrs.com a module that has been disabled and when I went to its page it shows this message in red "Sorry, feature not active!". How can I do the same thing with AdminUserGroup?
Thanks
_________________________________________________________________
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Then comment the right lines on the /opt/otrs/Kernel/Config/Defaults.pm file, they're: $Self->{'Frontend::Module'}->{'AdminUserGroup'} = { Group => ['admin'], Description => 'Admin', Title => 'Users <-> Groups', NavBarName => 'Admin', NavBarModule => { Module => 'Kernel::Output::HTML::NavBarModuleAdmin', Name => 'Users <-> Groups', Block => 'Block1', Prio => 200, }, }; Not sure if it's the most elegant way but it should work Leonardo Certuche On Wed, Jul 15, 2009 at 12:04 PM, Mohamed-Amine Kadimi < gnu.linux@hotmail.com> wrote:
Yes of course, but it seems like my actions are not considered by otrs. The entry is still checked and also when I click the little pencil to reset the settings nothing occurs.
________________________________
From: leonardo.certuche@itcon-ltda.com Date: Wed, 15 Jul 2009 17:26:43 +0100 To: otrs@otrs.org Subject: Re: [otrs] How can I disable a module?
did you click on the update button on the bottom of the screen? that way your change is saved ;)
Leonardo Certuche
On Wed, Jul 15, 2009 at 5:22 PM, Mohamed-Amine Kadimi> wrote:
Hi
Thank you for your reply; I already unchecked the entry you said, but now I have a weird thing... when I go to SysConfig, the entry is checked and whenever I uncheck it and confirm, it is checked again when I reload the page. Also, the entry has no group, no title, and no description and I can't assign it a new group. And FYI, the link "Users <-> Groups" is hidden but the page "index.pl?Action=AdminUserGroup" can be opened and I still can assign groups to users.
________________________________
From: leonardo.certuche@itcon-ltda.com
Date: Wed, 15 Jul 2009 11:04:48 -0500
To: otrs@otrs.org
Subject: Re: [otrs] How can I disable a module?
Hi there,
Go to sysconfig and do a search for AdminUserGroup, the only entry will be Frontend::Admin::ModuleRegistration
Click on it and look again for AdminUserGroup, you'll se an entry called Frontend::Module###AdminUserGroup:
ucheck it and that's it!
Greetings,
Leonardo Certuche
301 284 6250
460 0727 ext 5559
leonardo.certuche@itcon-ltda.com
www.itcon-ltda.com
Cra 31 # 54-10 TECNOSOFT
Medellín, Colombia
2009/7/15 Mohamed-Amine Kadimi>
Hi all
I want to disable the module that lets you assign a group to a user. I managed to hide the "Users <-> Groups" menu link through SysConfig, but the module is still active if I type directly its url: http://host/otrs/index.pl?Action=AdminUserGroup.
I saw in the demo system at otrs.com a module that has been disabled and when I went to its page it shows this message in red "Sorry, feature not active!". How can I do the same thing with AdminUserGroup?
Thanks
_________________________________________________________________
More than messages–check out the rest of the Windows Live™.
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Hi Leonardo, Thank you for your suggestion. In fact, I've made a mistake and I forgot abut it, and your suggestion reminded me that I've already tried to negate these lines, and not by commenting them but by adding these two lines to my Config.pm: $Self->{'Frontend::Module'}->{'AdminUserGroup'} = { } And letting the module function empty. So, I removed these two lines, then SysConfig took the control again over the module, no need to comment out any lines. Again thank you for your assistance ________________________________
From: leonardo.certuche@itcon-ltda.com Date: Wed, 15 Jul 2009 14:25:25 -0500 To: otrs@otrs.org Subject: Re: [otrs] How can I disable a module?
Then comment the right lines on the /opt/otrs/Kernel/Config/Defaults.pm file, they're:
$Self->{'Frontend::Module'}->{'AdminUserGroup'} = { Group => ['admin'],
Description => 'Admin', Title => 'Users <-> Groups', NavBarName => 'Admin', NavBarModule => { Module => 'Kernel::Output::HTML::NavBarModuleAdmin',
Name => 'Users <-> Groups', Block => 'Block1', Prio => 200, }, };
Not sure if it's the most elegant way but it should work
Leonardo Certuche
On Wed, Jul 15, 2009 at 12:04 PM, Mohamed-Amine Kadimi> wrote:
Yes of course, but it seems like my actions are not considered by otrs. The entry is still checked and also when I click the little pencil to reset the settings nothing occurs.
________________________________
From: leonardo.certuche@itcon-ltda.com
Date: Wed, 15 Jul 2009 17:26:43 +0100
To: otrs@otrs.org
Subject: Re: [otrs] How can I disable a module?
did you click on the update button on the bottom of the screen? that way your change is saved ;)
Leonardo Certuche
On Wed, Jul 15, 2009 at 5:22 PM, Mohamed-Amine Kadimi> wrote:
Hi
Thank you for your reply; I already unchecked the entry you said, but now I have a weird thing... when I go to SysConfig, the entry is checked and whenever I uncheck it and confirm, it is checked again when I reload the page. Also, the entry has no group, no title, and no description and I can't assign it a new group. And FYI, the link "Users <-> Groups" is hidden but the page "index.pl?Action=AdminUserGroup" can be opened and I still can assign groups to users.
________________________________
From: leonardo.certuche@itcon-ltda.com
Date: Wed, 15 Jul 2009 11:04:48 -0500
To: otrs@otrs.org
Subject: Re: [otrs] How can I disable a module?
Hi there,
Go to sysconfig and do a search for AdminUserGroup, the only entry will be Frontend::Admin::ModuleRegistration
Click on it and look again for AdminUserGroup, you'll se an entry called Frontend::Module###AdminUserGroup:
ucheck it and that's it!
Greetings,
Leonardo Certuche
301 284 6250
460 0727 ext 5559
leonardo.certuche@itcon-ltda.com
www.itcon-ltda.com
Cra 31 # 54-10 TECNOSOFT
Medellín, Colombia
2009/7/15 Mohamed-Amine Kadimi>
Hi all
I want to disable the module that lets you assign a group to a user. I managed to hide the "Users <-> Groups" menu link through SysConfig, but the module is still active if I type directly its url: http://host/otrs/index.pl?Action=AdminUserGroup.
I saw in the demo system at otrs.com a module that has been disabled and when I went to its page it shows this message in red "Sorry, feature not active!". How can I do the same thing with AdminUserGroup?
Thanks
_________________________________________________________________
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participants (2)
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Leonardo Certuche -
Mohamed-Amine Kadimi