I have a new fresh install of OTRS 2.0.4 and I can login through both the index and customer interfaces and the only problem is that the pictures on the navigation bar do not load so i figured it was a permission problem so i ran the SetPermissions.sh and it executes and runs fine i use the syntax sh SetPermissions.sh /opt/otrs otrs wwwrun it executes with no errors. Now i do an ls -l in /opt/otrs and all the subdirectories are wwwrun:nogroup except for var and Kernel they are otrs:nogroup so i tried manually to set them to wwwrun:nogroup and that still didnt work any ideas?
Hi Cody, Cody Grosskopf schrieb:
I have a new fresh install of OTRS 2.0.4 and I can login through both the index and customer interfaces and the only problem is that the pictures on the navigation bar do not load so i figured it was a permission problem so i ran the SetPermissions.sh and it executes and runs fine i use the syntax sh SetPermissions.sh /opt/otrs otrs wwwrun it executes with no errors.
Now i do an ls -l in /opt/otrs and all the subdirectories are wwwrun:nogroup except for var and Kernel they are otrs:nogroup so i tried manually to set them to wwwrun:nogroup and that still didnt work any ideas?
Have a look to the HTML-code - the images are loaded from /otrs-web/images/Standard/*.png I think your "otrs-web"-alias within your Apache-configuration doesn't work. Bye, Alex
Cody Grosskopf a écrit : Are you running with Redhat... you have to look SELinux Security Enhanced Linux I use SELinux in mode permissive; commandes setenforce 0 and to see getenforce and all is ok for Otrs 2.0.4 Bernard Duclot DSI Grenoble Universités - France -
I have a new fresh install of OTRS 2.0.4 and I can login through both the index and customer interfaces and the only problem is that the pictures on the navigation bar do not load so i figured it was a permission problem so i ran the SetPermissions.sh and it executes and runs fine i use the syntax sh SetPermissions.sh /opt/otrs otrs wwwrun it executes with no errors.
Now i do an ls -l in /opt/otrs and all the subdirectories are wwwrun:nogroup except for var and Kernel they are otrs:nogroup so i tried manually to set them to wwwrun:nogroup and that still didnt work any ideas?
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participants (3)
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Alexander Scholler -
Bernard Duclot -
Cody Grosskopf