hi i am running otrs on windows small business server 2003. i chose to download the sysconfig changes. but window popped asking me to save one file. can somebody tell me what the implications if i do the download. should i save the file. i was very hesistant to proceed as i did not know what would happen to the system. can somebody clarify this thank you _________________________________________________________________ Post free property ads on Yello Classifieds now! www.yello.in http://ss1.richmedia.in/recurl.asp?pid=219
pri pri wrote:
i am running otrs on windows small business server 2003. i chose to download the sysconfig changes. but window popped asking me to save one file. can somebody tell me what the implications if i do the download. should i save the file. i was very hesistant to proceed as i did not know what would happen to the system. can somebody clarify this
The file you can download is the file that contains the SysConfig changes. Why are you surprised at being offered a download when you chose to download the SysConfig changes? Nils Breunese.
hi thanks for the reply. i was surprised because the file name was sysconfigbackup. so was wondering what it was. i have saved the file now. but should i save it in a specific location for the changes to take effect?? thank you swatha
From: nils@lemonbit.nl> To: otrs@otrs.org> Subject: Re: [otrs] sysconfig changes> Date: Wed, 28 Nov 2007 14:19:53 +0100> > pri pri wrote:> > > i am running otrs on windows small business server 2003. i chose to > > download the sysconfig changes. but window popped asking me to save > > one file. can somebody tell me what the implications if i do the > > download. should i save the file. i was very hesistant to proceed as > > i did not know what would happen to the system.> > can somebody clarify this> > The file you can download is the file that contains the SysConfig > changes. Why are you surprised at being offered a download when you > chose to download the SysConfig changes?> > Nils Breunese.
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swatha wrote:
thanks for the reply. i was surprised because the file name was sysconfigbackup. so was wondering what it was. i have saved the file now. but should i save it in a specific location for the changes to take effect??
It is a file that can be used to backup your changes to the system, so if you setup a new OTRS system, you can apply the same changes again in one step. Downloading the changes doesn't change anything in your setup, it just gives you a file that contains what the setting you changed yourself. Nils Breunese.
thank you very much. did u see my post regarding the back option? can you help if you u know why this is happening?? thank you
From: nils@lemonbit.nl> To: otrs@otrs.org> Subject: Re: [otrs] sysconfig changes> Date: Wed, 28 Nov 2007 14:37:17 +0100> > swatha wrote:> > > thanks for the reply. i was surprised because the file name was > > sysconfigbackup. so was wondering what it was. i have saved the file > > now. but should i save it in a specific location for the changes to > > take effect??> > It is a file that can be used to backup your changes to the system, so > if you setup a new OTRS system, you can apply the same changes again > in one step. Downloading the changes doesn't change anything in your > setup, it just gives you a file that contains what the setting you > changed yourself.> > Nils Breunese.
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Nils Breunese (Lemonbit) -
pri pri