How do I delete 300 error generated tickets?
A quick question: 1) While messing around with my MTA (sendmail) and my LDA (procmail), 300 messages automatically got dumped into my RAW queue. How can I close all of these junk messages all at once. The system isn't live yet so I'm not too worried about losing any test tickets we've made. I'm not a mysql wizard, so be kind ;-) System info: ------------------------- redhat 8 mysql otrs1.01 ------------------------- ********************************* Jake Covert Infrastructure Analyst Electronic Data Systems PSIC Support Group (586) 986-9698 Work (586) 518-3859 Pager http://www.eds.com *********************************
Hi Jake, On Fri, Feb 21, 2003 at 08:27:33AM -0500, Covert, Jake wrote:
1) While messing around with my MTA (sendmail) and my LDA (procmail), 300 messages automatically got dumped into my RAW queue. How can I close all of these junk messages all at once. The system isn't live yet so I'm not too worried about losing any test tickets we've made. I'm not a mysql wizard, so be kind ;-)
Use the Generic-Agent: http://otrs.org/pages/index.pl?Action=Ext&Site=Docu/generic-agent.html You will love it! Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier
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Covert, Jake -
Martin Edenhofer