Hi, u have installed OTRS 3.0.4. But if I try any action, where is area for writing, I got this JS message. CKEDITOR is not defined updateElement([object Object])@http://192.168.2.250/otrs-web/js/js-cache/CommonJS_98a1e03a5d8ee8c3598bc5fda... updateElement(0,[object HTMLTextAreaElement])@http://192.168.2.250/otrs-web/js/js-cache/CommonJS_98a1e03a5d8ee8c3598bc5fda... trigger([object Object],(function () {TargetNS.Init($(this));}),[object HTMLTextAreaElement])@http://192.168.2.250/otrs-web/js/js-cache/CommonJS_98a1e03a5d8ee8c3598bc5fda... trigger((function () {TargetNS.Init($(this));}))@http://192.168.2.250/otrs-web/js/js-cache/CommonJS_98a1e03a5d8ee8c3598bc5fda... updateElement()@http://192.168.2.250/otrs-web/js/js-cache/CommonJS_98a1e03a5d8ee8c3598bc5fda... (?)()@http://192.168.2.250/otrs/index.pl?Action=AgentTicketBounce;TicketID=1;Artic... Ready((function (j, s) {return new (b.fn.init)(j, s);}))@http://192.168.2.250/otrs-web/js/js-cache/CommonJS_98a1e03a5d8ee8c3598bc5fda... trigger()@http://192.168.2.250/otrs-web/js/js-cache/CommonJS_98a1e03a5d8ee8c3598bc5fda... trigger([object Event])@http://192.168.2.250/otrs-web/js/js-cache/CommonJS_98a1e03a5d8ee8c3598bc5fda... What I have wrong? Radek
Hi, u have installed OTRS 3.0.4. But if I try any action, where is area for writing, I got this JS message.
CKEDITOR is not defined
updateElement([object Object])@http://192.168.2.250/otrs-web/js/js- cache/CommonJS_98a1e03a5d8ee8c3598bc5fdaf15271d.js:533 updateElement(0,[object
Solved. I didnt know that there is .htaccess file in ckeditor directory. So I corrected AllowOverride value and problem with js message is over. But, there is new problem. I dont see any area. In errorr log of apache I have this message: [Sat Jan 08 18:33:34 2011] [error] [client 192.168.2.107] File does not exist: /usr/local/otrs/var/httpd/htdocs/js/thirdparty/ckeditor-3.4.2/lang/cz.js, referer: http://192.168.2.250/otrs/index.pl?Action=AgentTicketBounce;TicketID=1;Artic... Interesting, why cz? Czech code is cs or locale is cs_CZ, but cz... When I copy language file of ckeditor to cz.js, errorr message is away but I still dont see any area to write. Any ideas? :(
2011/1/8 Radek Krejča
Interesting, why cz? Czech code is cs or locale is cs_CZ, but cz... When I copy language file of ckeditor to cz.js, errorr message is away but I still dont see any area to write.
Hi! Please see this issue: http://bugs.otrs.org/show_bug.cgi?id=6559 -- Mike
participants (2)
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Michiel Beijen -
Radek Krejča