Customer Add: More input type's then text - otrs

5 Dec 2005

      Hey,

I have followed  Keith Turner's example of how to modify the customer form to 
have aditional information. BTW works great!

I have copied the CustomerUser object from Defaults.pm into Config.pm

I have modified the mapping to include

[ 'Misc', 'Misc', 'misc', 1, 1, 'text', '', 0 ],

Using phpMyAdmin I have modified the customer_user table

SQL query: 
 ALTER TABLE `customer_user` ADD `misc` TEXT CHARACTER SET latin1 COLLATE 
latin1_swedish_ci;

 ALTER TABLE `customer_user` ADD FULLTEXT (
`misc` 
);

Now I don't know much about different data types and I wanted to have a lot of 
text for this added field so thats why I used type TEXT with FULLTEXT. 
Correct me if I'm wrong please.

I am able to add information into that field through AdminCustomerUser link no 
problem.

But what I'm having a hard time trying to modify is the input type. It seems 
to default to:

<input type="text" name="Misc" value="" size="35" maxlength="60" >

I would like to use a text area as this field needs a lot of room.

I tried modifying AdminCustomerUserForm.dtl and in the  
section I tried adding my own:

!-- dtl:block:Misc -->
  <tr>
    <td class="contentkey">$Text{"$Data{"Label"}"} 
$Text{"$QData{"Key"}"}:</td>
    <td class="contentvalue"></TEXTAREA></td>
  </tr>
<!-- dtl:block:Misc -->

But this didn't make any difference. It doesn't seem that modifying anything 
in here has a change on the input screen.

It keeps using the  instead of my 
specified block.

Has anyone else successfully done this?

Regards,

Shawn Holland</p>

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