You're most welcome :-) //M 2011/10/21 Márton Krisztián

Hi,

It Works!

Thank You

...

Hi,

Tried Event Notifications?

//M

On Oct 21, 2011, at 12:18 PM, MĂĄrton KrisztiĂĄn wrote:

...

Hi,

I would like to create an automatic reply message when the admin closes a customer-ticket the system to send an email to the user to about fact of close.

In Auto Response Management I not find a option what can I use it. Only (follow up, reject,reject/new ticket) option.

If a make a new auto response I canâ t set that send it after close.

Thank you,

Krisztian

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