Hello, On May 20, 2011, at 9:50 , Michiel Beijen wrote:

On Thu, May 19, 2011 at 23:17, thierry bouillon wrote:

...

when i use dist-upgrade in order to pass lenny - > squeeze otrs 2.2.7 -> 2.4.9 can't do correctly. I a problem with the table ticket when i restore this table, the ticket isn't present

As we do not have contact to the maintainer, I would recommend - for support reasons on the mailing list - to install manually. It is very simple, and I have made a video to aid in this purpose: http://www.youtube.com/user/diginin1974#p/u/10/T9Rywe6dD7E Just my personal preference. I would not want to take away from the work done by the package maintainer. @ Maintainer: if you are out there, and listening, please contact us :) ///shawn

hi michiel i think it's a good idea, i tray this solution thank a lot ________________________________ De : Michiel Beijen À : User questions and discussions about OTRS. Envoyé le : Ven 20 mai 2011, 9h 50min 48s Objet : Re: [otrs] apt-get dist-upgrade lenny squeeze Hi Thierry! On Thu, May 19, 2011 at 23:17, thierry bouillon wrote:

when i use dist-upgrade in order to pass lenny - > squeeze otrs 2.2.7 -> 2.4.9 can't do correctly. I a problem with the table ticket when i restore this table, the ticket isn't present

Actually, if you're using the Debian package and have issues with upgrading, you should really use the Debian bug tracker to file issues. -- Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs