On 30 November 2017 at 18:48, Roy Kaldung wrote:

Hi,

Sound you’re listener or the client is not configured properly. That’s a DBA task. Maybe you should hire a pro.

...

can some1 tell me exact command?

I can tell you the command, the correct parameter should be provided by your Oracle DBA too.

sqlplus USER/PASSWORD@//hostName:port/SID

E.g. creating the schema is done by executing

sqlplus USER/PASSWORD@//hostName:port/SID @/opt/otrs/scripts/database/otrs-schema.oracle.sql

Hello Roy, - Remote Oracle 12c server is properly configured now. - Output of './otrs.Console.pl Maint::Database::Check = 'Connection successful' - Execute respective DB scripts - Now I am trying to configure DB via http at http://10.1.1.8/otrs/installer.pl - I put same DB details as in Config.pm - How ever when I click on 'Check database settings' getting following error = Can't connect to database, Perl module DBD::Oracle not installed! How to solve this last issue probably? :-) Regards, Amey.

- Roy

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