Answer to all Customers on Ticket merge
Hey, I have a question, is it possible to send the answer on ticket close to all customers of the merged tickets? Mit freundlichen Grüßen / Kind regards Markus Moj IT Infrastructure & Services TimoCom Soft- und Hardware GmbH In der Steele 2 DE-40599 Düsseldorf Tel: +49 211 88 26 80 14 Fax: +49 211 88 26 70 14 eMail: mmoj@timocom.com Internet: www.timocom.com Geschäftsführer: Jens Thiermann, Gunther Matzaitis Amtsgericht Düsseldorf, HRB 34489
On 07.04.2011, at 09:59, Markus Moj wrote:
I have a question, is it possible to send the answer on ticket close to all customers of the merged tickets?
You should not merge tickets where the tickets had different customers! (sent from iPhone) -- Nils Leideck http://webint.cryptonode.de / a Fractal project
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Markus Moj -
Nils Leideck