Try this one http://www.youtube.com/watch?v=NoJe_6rvVpY On Jul 9, 2012, at 15:51 , Alvaro Cordero wrote:

Hello Florian,

That sounds like the Message of the day motd feature, I haven't see it yet but it is logical to have a setting into Sysconfig to do it.

Regards.

On Mon, Jul 9, 2012 at 7:14 AM, Florian Houel wrote:

...

Hi List,

does anyone of you know anything about this 3.1 new feature (from http://www.otrs.com/software/otrs-help-desk/whats-new/): "A new generic agent notification module allows the administrator to define messages that will be shown in the agent web front-end when they login."

I've seen nothing in Admin nor Developer Guides and I browsed the list with no luck. Thank you in advance for any clue.

Regards, Florian HOUEL --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

-- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alvaro@gridshield.net www.gridshield.net --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Thank you Shawn, nice. I've tried it a few days ago and it works fine. I also tried the "fileinfo" feature, with the banner on top of the screen. Florian -----Message d'origine----- De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part de Shawn Beasley Envoyé : jeudi 19 juillet 2012 08:49 À : User questions and discussions about OTRS. Objet : Re: [otrs] New generic agent notification module Try this one http://www.youtube.com/watch?v=NoJe_6rvVpY On Jul 9, 2012, at 15:51 , Alvaro Cordero wrote:

Hello Florian,

That sounds like the Message of the day motd feature, I haven't see it yet but it is logical to have a setting into Sysconfig to do it.

Regards.

On Mon, Jul 9, 2012 at 7:14 AM, Florian Houel wrote:

...

Hi List,

does anyone of you know anything about this 3.1 new feature (from http://www.otrs.com/software/otrs-help-desk/whats-new/): "A new generic agent notification module allows the administrator to define messages that will be shown in the agent web front-end when they login."

I've seen nothing in Admin nor Developer Guides and I browsed the list with no luck. Thank you in advance for any clue.

Regards, Florian HOUEL --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

-- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alvaro@gridshield.net www.gridshield.net --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs