RE: RE: Re: [otrs] icons not showing in 2.2.4 and 2.2.5
There are no icons with 'X's on them, just double links.
Andrew Meyer
Unix Systems Administrator
314-787-0681 x39
314-565-0868 (cell)
1300 Hampton Ave.
Ste. 200
Saint Louis, MO 63139
http://www.precisionpractice.com/
------------------------------
Message: 2
Date: Mon, 18 Feb 2008 07:37:01 +0100
From: Lars J?rgensen
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Andrew Meyer Sent: Monday, February 18, 2008 3:23 AM To: otrs@otrs.org Subject: RE: Re: [otrs] icons not showing in 2.2.4 and 2.2.5
Standard. The icons will not show anywhere! Please advise. Lite version works fine.
------------------------------ _______________________________________________ otrs mailing list otrs@otrs.org http://lists.otrs.org/cgi-bin/listinfo/otrs End of otrs Digest, Vol 55, Issue 53 ************************************
Hi Andrew,
Did you set-up the The "Core:Web" at "Framework" at "Sysconfig" ?
You must specify the "FrontEnd::ImagePath" parameter acknowledge the icons.
Try it.
Carlos,
México.
-----Mensaje original-----
De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Andrew
Meyer
Enviado el: Lunes, 18 de Febrero de 2008 07:45 a.m.
Para: otrs@otrs.org
Asunto: RE: RE: Re: [otrs] icons not showing in 2.2.4 and 2.2.5
There are no icons with 'X's on them, just double links.
Andrew Meyer
Unix Systems Administrator
314-787-0681 x39
314-565-0868 (cell)
1300 Hampton Ave.
Ste. 200
Saint Louis, MO 63139
http://www.precisionpractice.com/
------------------------------
Message: 2
Date: Mon, 18 Feb 2008 07:37:01 +0100
From: Lars J?rgensen
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Andrew Meyer Sent: Monday, February 18, 2008 3:23 AM To: otrs@otrs.org Subject: RE: Re: [otrs] icons not showing in 2.2.4 and 2.2.5
Standard. The icons will not show anywhere! Please advise. Lite version works fine.
------------------------------ _______________________________________________ otrs mailing list otrs@otrs.org http://lists.otrs.org/cgi-bin/listinfo/otrs End of otrs Digest, Vol 55, Issue 53 ************************************ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =http://www.otrs.com/
Hi Andrew,
Hi Andrew, Did you set-up the The "Core:Web" at "Framework" at "Sysconfig" ?
You must specify the "FrontEnd::ImagePath" parameter acknowledge the icons.
Carlos is correct, this happens when you install otrs in another directory other than /opt/otrs. Two things must happen. 1. You must have an alias for this configured in your web server 2. If the alias is not /otrs-web/ or if your base directory is not /<alias>/images/Standard/ then this must be configured manually in the Sysconfig. [..]
Do you have empty place holders for the images in your browser? If you right-click one of those you can check the path to the picture. Check on the server that it does indeed exist.
I hope this helps you get back on track! -- Shawn Beasley ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97521 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann
participants (3)
-
Andrew Meyer -
Forms -
Shawn Beasley