Hi, On 26.05.2009, at 09:32, Marius Schrecker wrote:

Hi, We want to phase in the use of OTRS, starting by registering all requests manually ourselves. During this initial phase, we don't want to allow customers to create their own tickets using the GUI, whilst we do want to be able to continue tweaking, and configuring the system for customer use later. Where can I disable it, whilst still allowing me to configure it (and turn it back on occasionally, for testing). I'm hoping this can be done somewhere within sysconfig.

Unfortunately, there is no admin mode at this point. If you would like, we can develop this for you, please let us know enjoy@otrs.com. As an alternative, try securing the page using apache. If you deactivate this, then not even the admins will be able to access it. -- Shawn Beasley Support Technician ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003 240 97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstand: André Mindermann (Vorsitzender), Martin Edenhofer NEU! ENTERPRISE SUBSCRIPTION - JETZT informieren und buchen! http://www.otrs.com/de/support/enterprise-subscription/