Hello there! On the environment we're currently deploying OTRS on, National Identification Number is used as login name. They're happy about that but it seems like there's a security flag for showing that information on the change owner screen. I was looking at the code of the DTL file and it reads a variable called $Data{"OwnerStrg"}, which brings login, first name and last name. Is there any way to hide login so it only shows last name and first name? Thanks! Leonardo Certuche www.itconsultores.com.co Medellín, Colombia
Leonardo Certuche wrote :
On the environment we're currently deploying OTRS on, National Identification Number is used as login name. They're happy about that but it seems like there's a security flag for showing that information on the change owner screen. [...]
Hi Leonardo, just one comment : Wouldn't you have the same problem with the responsible, customer and history screen ? Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de
participants (2)
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Alexander Halle -
Leonardo Certuche