If you use postfix, set up message_size_limit /etc/postfix/main.cf # 20 MB message_size_limit = 20480000 Then check your /etc/my.cf to store the mail /etc/my.cnf max_allowed_packet = 20M rcmysql restart Mit freundlichen Grüßen / Kind regards Martin Bartsch Senior IT-Berater msg application service providing gmbh Venloer Straße 25 - 27 D-50672 Köln Tel.: +49 221 49293-369 Fax: +49 221 49293-4369 mailto:martin_bartsch@msg-systems.com http://www.msg-asp.de

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of BipinDas Sent: Saturday, October 14, 2006 11:20 AM To: User questions and discussions about OTRS.org Subject: [otrs] How to increase email size ?

Hi all My system log gives me the following error. Please let me know how to increase the size of the mail.

Message: Can't fetch email 1 from ticket@spectrum.net.in@mail.spectrum.net.in. Email to big (10939 KB - max 6144 KB)

Thanks in advance

-- Greetings... ___________________________ Bipin Das Spectrum Softtech Solutions, 0484-4082000

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