Hello I have a short question to all of you: Someone plan the integrate of (open)ldap for user-management in otrs? __________________________________ Do you Yahoo!? Yahoo! Small Business $15K Web Design Giveaway http://promotions.yahoo.com/design_giveaway/
On Tuesday, April 06, 2004 4:02 PM
Kotoj Dimitri
I have a short question to all of you:
Someone plan the integrate of (open)ldap for user-management in otrs?
Adding another question: Someone plan to integrate oxygen for breathing in his life? ;) Just kidding, here's the real stuff: http://doc.otrs.org/1.2/en/html/user-auth-backend.html#AEN736 http://doc.otrs.org/1.2/en/html/customer-user-backend.html#AEN775 http://doc.otrs.org/1.2/en/html/customer-auth-backend.html#AEN788 http://demo.otrs.org/otrs/faq.pl?Action=&ID=5 http://www.google.de/search?q=LDAP+site%3Alists%2Eotrs%2Eorg hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
Hi Dimitri, On Tue, Apr 06, 2004 at 07:02:11AM -0700, Kotoj Dimitri wrote:
I have a short question to all of you:
Someone plan the integrate of (open)ldap for user-management in otrs?
For the customer users it's already done (see email from robert). For the agent users it's on the todo list for OTRS 2.0. Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
Is there any way Working Hours can be set?!? Then when I log in of a morning, I get 10 reminders for every two hours since I logged off. Had 2 days holiday, had 120 Reminder emails waiting for me. Apologies if there is already an option for this, and I'm just being thick!! :-) Regards doug
Hi Doug, On Thu, Apr 08, 2004 at 08:44:55AM +0100, Doug Hall wrote:
Is there any way Working Hours can be set?!? Then when I log in of a morning, I get 10 reminders for every two hours since I logged off. Had 2 days holiday, had 120 Reminder emails waiting for me.
Apologies if there is already an option for this, and I'm just being thick!! :-)
There is one config option: [Kernel/Config.pm] # SendNoPendingNotificationTime # (send no pending notification this hours) $Self->{SendNoPendingNotificationTime} = { Mon => [ 0,1,2,3,4,5,6 ], Tue => [ 0,1,2,3,4,5,6 ], Wed => [ 0,1,2,3,4,5,6 ], Thu => [ 0,1,2,3,4,5,6 ], Fri => [ 0,1,2,3,4,5,6,21,22,23 ], Sat => [ 0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23 ], Sun => [ 0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23 ], }; [...]
Regards doug
Martin -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
participants (4)
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Doug Hall -
Kotoj Dimitri -
Martin Edenhofer -
Robert Kehl