-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 I've looked inside the TicketView.dtl and I've found that the call for the Compose Answer (email): is part of $Data{"TicketAnswer"} I don't know where this is getting called from. I'm trying to change some of the html in the ticket zoom. Does someone know where this is? How can I edit it? Thanks - -- Regards, Lance McCulley Computer Tech Specialist lmcculle@lasierra.edu La Sierra University I.T. Department (909) 785-2554 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.4 (GNU/Linux) Comment: Using GnuPG with Thunderbird - http://enigmail.mozdev.org iD8DBQFBbDYXdIFoM/NAi58RAtWfAJ9YokMrGiwkpppsweAJ5y7Dpb5iQgCfZs3i odWgVruEQnUjXEzChDwuWOs= =HEqn -----END PGP SIGNATURE-----
On Tue, 12 Oct 2004 12:52:55 -0700, Lance McCulley
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I've looked inside the TicketView.dtl and I've found that the call for the Compose Answer (email): is part of $Data{"TicketAnswer"} I don't know where this is getting called from. I'm trying to change some of the html in the ticket zoom. Does someone know where this is? How can I edit it? Thanks
Sorry to take so long to respond. The answer to you question is: AgentZoomAnswer.dtl. Hth, Tyler Hepworth
participants (2)
-
Lance McCulley -
Tyler Hepworth