Yes i can connect and installed required schema and all for oracle. Created user also for oracle. If i switch to mysql, OTRS works fine. -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Steven Carr Sent: 12 March 2013 PM 06:06 To: User questions and discussions about OTRS. Subject: Re: [otrs] Error oracle + otrs On 12 March 2013 12:29, Darshak Modi wrote:

Checked

1. My directory is pointed to /opt/otrs, which is not empty.

2. Also had added in ld.so.conf.d the path of oracle lib.

3. After ldconfig, i got warning but my files are there in lib folder.

Dont know how to solve, any other suggestion ???

Can you connect to the oracle database from the linux commandline? have you got the SQL*Plus client installed? If you can't even connect then this isn't the right mailing list to ask, you need to ask on an Oracle list or contact Oracle support. Steve --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs