Hi, to get AddOns listed at http://www.otrs.com/en/software/otrs-help-desk/features/otrs-feature-add-ons... you need to buy support subscriptions from OTRS AG. - Renée On 10.01.2013 11:29, Adi Ariyanto wrote:

Dear All

I want to know is OTRS Add On is free or not ? I see that there is a add on called Based Queue Routing Add On, but I cant download it, my online repository is only FAQ OTRSMasterSlave Survey SystemMonitoring Time Accounting IPhoneHandle

Thank You

Best Regards Adi Ariyanto Computer Support & Maintenance

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