I realized that OTRS acts weird in some functions (one of them is Move into) when a systems user name has turkish characters or a queue name has turkish characters. When I look the OTRS tables I see that the turkish characters shown as weird characters. I am using SuSE 9.1 and it has mysqld4.0.x which doesn't have utf-8 support. Could this be the reason? On Wednesday 20 October 2004 14:00, Erol YILDIZ wrote:

Hi,

I am using 1.3.2 and when I try to move a ticket into a new queue, I get the message below but it moves the ticket correctly.

Software error:

Wide character in subroutine entry at /opt/otrs/Kernel/cpan-lib/MIME/Decoder/QuotedPrint.pm line 74.

For help, please send mail to the webmaster ([no address given]), giving this error message and the time and date of the error.

-- Erol YILDIZ HEV Okulları Kemerköy IT Departmanı http://www.kemerkoy.k12.tr