Per Company Web Form for submitting tickets

Is there a way to create a custom Web form on a per company basis. This would help the customer create more complete and helpful tickets. -- Munroe Sollog Systems Engineer Digirati Consulting, Inc sollog@digiraticonsulting.com

I've used www.jotform.com to create the form for my intranet, emailing the
information in the body, from the submitter.
On Thu, Dec 2, 2010 at 7:58 PM, Munroe Sollog wrote: Is there a way to create a custom Web form on a per company basis. This
would help the customer create more complete and helpful tickets. --
Munroe Sollog
Systems Engineer
Digirati Consulting, Inc
sollog@digiraticonsulting.com ---------------------------------------------------------------------
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-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 That isn't quite what I had in mind. I have, for example 5 clients all of them are authenticating to OTRS through CAS-apache-auth to their on-site directory service. I would like them to be greeted by a custom form based on their company when they log in. While I can achieve similar with 5 web forms authenticated the same way, I was wondering if there was an ability to do this within OTRS Munroe Sollog Systems Engineer Digirati Consulting, Inc sollog@digiraticonsulting.com On 12/02/2010 08:16 PM, Gerald Young wrote:
I've used www.jotform.com http://www.jotform.com to create the form for my intranet, emailing the information in the body, from the submitter.
On Thu, Dec 2, 2010 at 7:58 PM, Munroe Sollog
mailto:sollog@digiraticonsulting.com> wrote: Is there a way to create a custom Web form on a per company basis. This would help the customer create more complete and helpful tickets.
-- Munroe Sollog Systems Engineer Digirati Consulting, Inc sollog@digiraticonsulting.com mailto:sollog@digiraticonsulting.com
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participants (2)
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Gerald Young
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Munroe Sollog