hi you can define an account e-mail how "alias", and in the definition for the notifications configure the alias. i hope that you understand because my english is not good. ok, bye Mensaje citado por Nigel Clarke :

Any plans for an address book for forwarding?

I would like to define a set of e-mail addresses per queue. Some addresses will span a number of queues.

Regards, Nigel Clarke _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System?

Leonardo Amezquita Tecnico de Operaciones Ubiquando Ltda