RE: [otrs] Ticket notification after certain amount of time
23 Jun
2004
23 Jun
'04
5:47 p.m.
Marshall28 wrote:
So is escalation time the amount of time that it takes for a ticket without any activity to be raised to a higher priority level?
Yes Tyler Hepworth
7695
Age (days ago)
7695
Last active (days ago)
0 comments
1 participants
participants (1)
-
Tyler Hepworth