Hello, I have a problem with PostmasterPOP3.pl : anna:/opt/otrs# ./bin/PostMasterPOP3.pl Message 1/1 (support@exmuros.net@mail.exmuros.net) ERROR: OTRS-PM3-10 Perl: 5.8.4 OS: linux Time: Sun Jul 30 02:07:32 2006 Message: No StateID for 'new'!!! Traceback (24987): Module: Kernel::System::Ticket::TicketCreate (v1.194) Line: 342 Module: Kernel::System::PostMaster::NewTicket::Run (v1.52) Line: 162 Module: Kernel::System::PostMaster::Run (v1.52) Line: 239 Module: main::FetchMail (v1.17) Line: 198 Module: ./bin/PostMasterPOP3.pl (v1.17) Line: 126 ERROR: OTRS-PM3-10 Perl: 5.8.4 OS: linux Time: Sun Jul 30 02:07:32 2006 Message: Need TicketID! Traceback (24987): Module: Kernel::System::Ticket::Article::ArticleCreate (v1.94) Line: 84 Module: Kernel::System::PostMaster::NewTicket::Run (v1.52) Line: 208 Module: Kernel::System::PostMaster::Run (v1.52) Line: 239 Module: main::FetchMail (v1.17) Line: 198 Module: ./bin/PostMasterPOP3.pl (v1.17) Line: 126 ERROR: OTRS-PM3-10 Perl: 5.8.4 OS: linux Time: Sun Jul 30 02:07:32 2006 Message: Need TicketID! Traceback (24987): Module: Kernel::System::Ticket::StateSet (v1.194) Line: 2687 Module: Kernel::System::PostMaster::NewTicket::Run (v1.52) Line: 231 Module: Kernel::System::PostMaster::Run (v1.52) Line: 239 Module: main::FetchMail (v1.17) Line: 198 Module: ./bin/PostMasterPOP3.pl (v1.17) Line: 126 ERROR: OTRS-PM3-10 Perl: 5.8.4 OS: linux Time: Sun Jul 30 02:07:32 2006 Message: Can't process email with MessageID << 7bafaa2b0607291707p6ceb24f1n49b77cec7e6804da@mail.gmail.com>>! Please create a bug report with this email (var/spool/) on http://bugs.otrs.org/! Traceback (24987): Module: Kernel::System::PostMaster::NewTicket::Run (v1.52) Line: 236 Module: Kernel::System::PostMaster::Run (v1.52) Line: 239 Module: main::FetchMail (v1.17) Line: 198 Module: ./bin/PostMasterPOP3.pl (v1.17) Line: 126 Connection to mail.exmuros.net closed. anna:/opt/otrs# I have the same problem on all e-mails. I'm running with otrs 2.0.4 Thanks :)