Does anyone know what the password for the 'otrs' user would be in phpMyAdmin. I know that it doesn't typically have a password, but phpMyAdmin seems to want one. Best, Greg
Gregory Heffron wrote :
Does anyone know what the password for the 'otrs' user would be in phpMyAdmin. I know that it doesn't typically have a password, but phpMyAdmin seems to want one.
Hi Greg, you need the database password you entered during the installation of OTRS, default is "hot" and you should definitively have changed this. If so you can look at your Config.pm . Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de
you can change the otrs user password in Kernel/Config.pm
On Wed, Apr 28, 2010 at 12:52 PM, Gregory Heffron
Does anyone know what the password for the 'otrs' user would be in phpMyAdmin. I know that it doesn't typically have a password, but phpMyAdmin seems to want one.
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Hi, On 28.04.2010, at 09:38, An Me wrote:
you can change the otrs user password in Kernel/Config.pm
erm ... no ... this needs to be the password that is accepted by the database ;-) Changing the password in Config.pm does not change the password in the database, right? ;-) Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project
participants (4)
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Alexander Halle -
An Me -
Gregory Heffron -
Nils Leideck - ITSM