Since I'm a former member of the SQL Server development team I'll eventually get around to making OTRS work against it. But I have to admit that I'm too tied up getting this new business launched to work on it right now. So it will be sometime this summer before I can work on it. Hal Berenson, President PredictableIT Phone: 805-212-1025 ext 101 hberenson@predictableit.com mailto:hberenson@predictableit.com Helpdesk: 805-212-1025 ext 1