Thanks for your prompt answer Paul, I have phpmyadmin installed on another server. I tried to access OTRS's MySQL through it. I used empty password for root, and also tried user otrs. Both of them don't work. Do I have to access the database locally? -----Original Message----- From: Paul Dale [mailto:paul.dale@gmail.com] Sent: 2008年11月9日 13:37 PM To: j.zhu@impactek.com; User questions and discussions about OTRS. Subject: Re: [otrs] How to access the MySQL! I believe the default mysql root password is empty. To access the database login to mysql and type use otrs; to switch to the otrs DB. 2008/11/9 Jie(Jack) Zhu :

Hi there,

I installed the OTRS win32 package. It created everything automatically including the MySQL.

The server is working fine. However, I am just wondering how can I access MySQL database?

What is the default password for root?

Thanks for your help!

Jack

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